Penalty Policy

If we find violation of prohibited acts in "CHARADAN" (“APPLICATION”, “SERVICE”) Terms of Use, the following penalty will be applied.
*Please check the following for details of penalties.

■ Penalty Level
In the game, there are 7 levels of penalty and the penalty level will rise with repeated violation acts.
The level of penalty will differ according to the content of the violation act, and penalties different from below maybe applied.We are not responsible for disclosing the reasons of the applied penalty.
Once applied, there will be no cancels to penalties or lowering of the penalty levels.If you have a penalty record, you may not be admitted to receive some services and offers.
In principle, penalties are applied without prior notice, but there may be a warning sent via in-game mail beforehand.
Penalties will be applied to each account, not to each character.
Even if the character that has taken violated actions is not the character, penalty levels will be added with higher penalties applied to the characters in the same account.

Level Login Restriction
1 24 hours
2 72 hours
3 120 hours
4 168 hours
5 336 hours
6 720 hours
7 Permanent

■ Activities of the operation team
The team will ensure appropriate administration for the proper operation of this service.

■ Information contact
The operations team will check the contacted information and inform them to the operation/development team.
The players inside the game are responsible to inform us when there is a bug.
If you do not inform us, the operation team cannot be responsible for any losses or disadvantages.
Please report bugs from Contact Form available in the application or on the official website.

■ Cautions given inside the game
The operations team will basically not engage in the acts of the users in the game, but if there is a necessity to engage, the team will give cautions and request against any movement or acts. If you do not accept the request, the team can apply penalties.

■ The Handling of Matters Not Written in the Penalty Policy
For solving and handling of matters not listed in the Penalty Policy, the operation team will decide from the Terms of Use, law, and common sense with fairness and equity.

■ Matters the Operations Team will not handle:
1. Operations team will not engage in troubles among users that arise within or outside of the game.
2. Operations Team will not give any kind of benefit to a particular user.
3.Operations Team will never ask for personal information such as account information within the game, under any circumstances.

■ Penalty execution
After the facts are confirmed, penalties will be executed for violation of prohibited acts including from the past

■ Others
Depending on the nature of the violation, we may also implement the following measures in addition to applying penalties:
・Measures to change character names
・Measures for character data reset
・Measures for character data changes
・Measures for confiscation of owned items
・Measures for confiscation of Dancoins
・Measures for account linkage registration and call restrictions

■ Applied examples
Here are some examples of how a penalty can be applied.
However, higher penalties may be applied if the operation team finds the act to be malicious.

- Abusive Language and Slandering -
Remarks and actions that are generally considered inappropriate, such as "verbal abuse", "defamation", "sexist, racial, or discriminatory remarks", and "statements that violate public order and morals
*If we determine that the issue falls within the scope of player disputes, we generally do not intervene.
[Response] Initial level 1 or higher applied.
When both players are engaged in a dispute, there are instances where Level 1 penalties may be applied to both players.

- Nuisance/Harassment Behavior -
Acts of harassment and stalking directed at certain individuals, as well as actions hindering the progression of third-party apps and inflicting emotional distress
[Response] Initial level 1 or higher applied.

- Spamming -
Repeating meaningless statements, making excessive amount of statements, etc., to interfere with other users' conversation.
*Does not include if casual conversations are going on.
[Response] Initial level 1 or higher applied

- Malicious Reporting -
Sending admittedly excessive number of reports, reporting fabricated information, or reporting information not related to the game.
[Response] Initial level 1 or higher applied.

- Inappropriate Character Names -
Playing with character names that include words we find to be inappropriate, such as words related to sexual or racial discrimination, discriminating disabilities, and words that violate public order and morality. Actual names of people that were part of famous incidents and crimes such as terrorists and criminals are also not allowed.
Character names that can be mistaken as the operations team, operators, and developers are all prohibited.
*Even if the words are partially hidden, if the meaning makes sense, it is restricted.
[Response]The characters are your responsibility to delete.
If is not deleted and informed again, a level 1 or higher penalty will be applied and take measures to change the name.

- Impersonation -
An activity to pretend to be another character and using abusive language or behaviors to lower its honor.
[Response] Initial level 2 or higher applied

- Actions Using Bugs -
Whether consciously or not, improperly gaining character points, items, Dancoins, etc. through program bugs and failures.
This will include spreading out statements that encourage others to act fraudulently as well.
*If you find something that appears to be a bug or failure, please stop the usage of the feature, and please report immediately via the Contact Form.
[Response] Initial level 3 or higher applied
Any advantages gained by utilizing the bug or failure could be forfeited.

- Trading Different Currencies and Items -
Trading virtual items and Dancoins from Application with items and currencies from other online games, or goods and personal information.
*Statements that encourage trading different currencies and items are also included.
[Response] Initial level 4 or higher applied
Items and Dancoins obtained through this can be forfeited.

- Real Money Trading (RMT) -
Buying or selling virtual items or Dancoins for actual real world money.
*Statements that encourage real money trading are also included.
[Response] Initial level 4 or higher applied
Items and Dancoins obtained through this can be forfeited.

- Transferring Accounts to Others -
Transferring "Application" game account in exchange for virtual items and virtual currencies of "Application" or other online games.
Transferring "Application" game account in exchange for goods, money, personal information, or other information.
Transferring "Application" game account to others regardless of paid or for free of charge.
*Statements that promote account transfers are included.
*Transferring user's account to their family member or friends are also included.
[Response] Initial level 4 or higher applied
If we identify a notice of an account transfer, we may temporarily restrict the linkage registration and retrieval of the applicable account.

- Sharing Accounts with Others -
Sharing same account among multiple users, or allowing third party to use own data. Sharing among family members and friends are also included.
*Penalty is applied regardless of permission, if user's data is used by third parties. Please manage your account carefully.
[Response] Initial level 4 or higher applied.

- Fraud -
To gain items and Dancoins improperly by deceiving others or intentionally modifying the digits of the amount of money in the shop functions.
[Response] Initial level 4 or higher applied.
Items and Dancoins obtained through fraudulent activities will be subject to confiscation
*There may be cases where the affected items and Dancoins cannot be returned depending on the circumstances. Please take precautions to avoid fraud.

- Use of Malicious Programs -
Using external program that we do not permit, to falsify data or cause the game to behave in unintended manner.
*Statements that encourage development, distribution, and use of malicious program are also included.
[Response] Initial level 5 or higher applied.
The advantages gained by use of malicious program are forfeited.
*The item considered to be created fraudulently could be forfeited, even after being transited to third parties.

- Bots -
Using programs or tools that will operate the character while the player being absent.
If the act above is confirmed, or is found to be a threat by the operation team, there will be a response according to the rules in the Terms of Use and Penalties Policy.
[Response] Initial level 5 or higher applied.
There may be cases where all items and Dancoins are subject to confiscation.

- Operation Interference -
To pretend to be related to the operations team or the support team. To disturb event or campaign progress.
To ignore the instructions from the operations team.
[Response] Initial level 5 or higher applied.

- Acts that could lead to a criminal case -
Acts that could lead to criminal incidents such as murder or terrorist threats.
[Response] Initial level 7
The use of the application will be immediately suspended and the police will be contacted.

- Interference to Our Business -
Acts of threatening or obstructing our operations.
[Response] Initial level 7
The use of the application will be immediately suspended and the police will be contacted.

For any other actions that we find inappropriate, we will respond to them according to the Terms of Use.
Any suspicious acts could be subject to temporal restriction to the game functions.The contents of the Penalty Policy can be revised without any notice.